IT CertificationsAnswer Key

Comptia Project Study Guide

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QUESTION 1

Project

ANSWER

A temporary endeavor that has a definite beginning and ending dates, and it results in a unique product, service, or result.

QUESTION 2

Program

ANSWER

A group of related projects that are managed together using coordinated processes and techniques.

QUESTION 3

Portfolios

ANSWER

Collections of programs, sub portfolios, and projects that support strategic business goals or objectives. Unlike programs, portfolios may consist of projects that are not related.

QUESTION 4

Operations

ANSWER

Ongoing and repetitive activities. They don't have a beginning date or an ending date, unless you're starting a new operation or retiring an old one.

QUESTION 5

Project Management

ANSWER

A set of tools and techniques - performed by people - to describe, organize, and monitor the work of project activities.

QUESTION 6

Project Managers

ANSWER

The people responsible for applying project management tools to the various project activities.

QUESTION 7

PMBOK

ANSWER

Project Management Body of Knowledge Guide, published by the Project Management Institute. PMI sets the global de facto standard in project management.

QUESTION 8

CAPM

ANSWER

Certified Associate in Project Management.

QUESTION 9

PMP

ANSWER

Project Management Professional.

QUESTION 10

Functional Organization

ANSWER

The staff is organized along departmental lines, such as IT, marketing, sales, network, human resources, public relations, customer support, and legal.

QUESTION 11

Functional Managers

ANSWER

These managers are responsible for assigning work to the employees who report to them. They are also responsible for rating the performance of the employees and determining their raises or bonuses.

QUESTION 12

Matrix Organization

ANSWER

These organizations are organized along departmental lines, like a functional organization, but resources assigned to a project are accountable to the project manager for all work associated with the project. The project manager is often a peer of the functional staff managers. The team members working on the project often have two or more supervisors-their functional manager and the project manager (or managers) they are reporting to.

QUESTION 13

Characteristics of a Matrix Organization

ANSWER

1. Project manager authority ranges from weak to strong. 2. There is a mix of full-time and part-time project resources. 3. Resources are assigned to the project within their respective functional areas by a functional manager. 4. Project managers and functional managers share authority levels. 5. There is better interdepartmental communication.

QUESTION 14

Matrix Organization Types

ANSWER

1. Strong Matrix 2. Weak Matrix 3. Balanced Matrix

QUESTION 15

Strong Matrix

ANSWER

Organizational structure emphasizes project work over functional duties. The project manager has the majority of power in this type of organization.

QUESTION 16

Weak Matrix

ANSWER

Organizational structure emphasizes functional work over project work and operates more like a functional hierarchy. The functional managers have the majority of power in this type of organization.

QUESTION 17

Balanced Matrix

ANSWER

Organizational structure that shares equal emphasis between projects and functional work. Both the project manager and the functional manager share power in this type of structure.

QUESTION 18

Projectized Organization

ANSWER

In this organizational structure the focus of the organization is projects, rather than functional work units. Project managers have the majority of power in this type of structure.

QUESTION 19

Colocated

ANSWER

Team workers that work at the same physical location.

QUESTION 20

Advantages of a Projectized Organization

ANSWER

1. Team members are colocated. 2. Project manager has full authority to manager the project and resources. 3. Full-time resources are assigned to the project and report to the project manager. 4. Loyalty is established with the project manager. 5. Other ad hoc resources may report to the project manager. 6. There is a dedicated project support staff.

QUESTION 21

Disadvantage of a Projectized Organization

ANSWER

Re-assigning project team members once the project ends.

QUESTION 22

How Projects Come About

ANSWER

1. Market Demand. 2. Strategic Opportunity/Business Need. 3. Customer Request. 4. Technological Advance. 5. Legal Requirement.

QUESTION 23

Project Selection Methods

ANSWER

These methods are used to determine which proposed projects should receive approval and move forward.

QUESTION 24

Decision Model

ANSWER

This is a formal method of project selection that helps managers make decisions regarding the use of limited budgets and human resources.

QUESTION 25

Benefit measurement methods

ANSWER

Provide a means to compare the benefits obtained from project requests by evaluating them using the same criteria.

QUESTION 26

Four Common Benefit Measurement Methods

ANSWER

1. Cost-benefit analysis 2. Scoring Model 3. Payback Period 4. Economic Model

QUESTION 27

Cost-Benefit Analysis

ANSWER

Compares the cost to produce the product or service to the financial gain (or benefit) the organization stands to make as a result of executing the project.

QUESTION 28

Scoring Model

ANSWER

This is a predefined list of criteria against which each project is rated. Each criterion is given both a scoring range and a weighting factor.

QUESTION 29

Payback Period

ANSWER

Is a cash flow technique that identifies the length of time it takes for the organization to recover all costs of producing the project.

QUESTION 30

Economic Model

ANSWER

Is a series of financial calculations, also known as cash flow techniques, which provide data on the overall financials of the project.

QUESTION 31

Discounted Cash Flow

ANSWER

Compares the value of the future worth of the project's expected cash flows to today's dollars.

QUESTION 32

Net Present Value

ANSWER

A cash flow technique that calculates the revenues or cash flows the organization expects to receive over the life of the project in today's dollars.

QUESTION 33

NPV

ANSWER

Net Present Value

QUESTION 34

Internal Rate of Return

ANSWER

Is the discount rate when the present value of the cash inflows equals the original investment. IRR states the profitability of an investment as an average percent over the life of the investment.

QUESTION 35

IRR

ANSWER

Internal Rate of Return

QUESTION 36

Constrained Optimization Models

ANSWER

Mathematical models, some of which are very complicated. They are typically used in very complex projects and require a detailed understanding of statistics and other mathematical concepts.

QUESTION 37

Expert Judgement

ANSWER

Relies on the expertise of the stakeholders, subject-matter experts, or those who have previous experience to help reach a decision regarding project selection.

QUESTION 38

Project Management Knowledge Areas

ANSWER

A collection of individual processes that have elements in common.

QUESTION 39

10 Project Management Knowledge Areas

ANSWER

1. Project Integration Management 2. Project Scope Management 3. Project Time Management 4. Project Cost Management 5. Project Quality Management 6. Project Human Resources Management 7. Project Communications Management 8. Project Risk Management 9. Project Procurement Management 10. Project Stakeholder Management

QUESTION 40

Project Manager Skills

ANSWER

· Leadership · Communicating · Listening · Organization · Time management · Planning · Problem-solving · Consensus building · Resolving Conflict · Negotiating · Team building

QUESTION 41

What is a project?

ANSWER

An activity that brings about a unique product, service, or result and has a definite beginning and ending dates.

QUESTION 42

What is the difference between a project and ongoing operations?

ANSWER

A project is a temporary endeavor to create a unique product or service. Operational work is ongoing and repetitive.

QUESTION 43

How are projects and portfolios related?

ANSWER

Portfolios are collections of programs, subportfolios and projects. Programs and projects within the portfolio may not be related to each other.

QUESTION 44

What are three types of organizational structures?

ANSWER

1. Functional 2. Matrix 3. Projectized

QUESTION 45

What is the role of a project manager?

ANSWER

To provide project integration. A project manager leads the project team and oversees all the work required to complete the project goals to the satisfaction of the stakeholders.

QUESTION 46

What are the most common project selection methods?

ANSWER

Benefit measurement tools such as cost-benefit analysis, scoring models, payback period, and economic models, as well as expert judgment.

QUESTION 47

What are the key project management skills?

ANSWER

- Leadership - Communication - Problem-Solving - Negotiation - Organization - Time Management

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