Dr Messer Comptia
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Laptop Hardware
harddrive size : 2.5 inch SSD vs 3.5 inch in a desktop
SSD (solid state drive)
-All memory, no moving parts -Silent, fast access time, less latency -Better performance -2.5 inch & 1.8 inch form factors
SSHD (Solid State Hybrid Drive)
Flash memory and hard drive storage SSD caches the hard drive data
magnetic disk
Traditional spinning drive
replacing storage drives
- All internal - open a cover on the back - open the entire laptop - can be very modular - two screws and the drive slides out
Laptop Memory
-Small Outline Dual In-line Memory Module (SO-DIMM) -Micro-Dual In-line Memory Module (Micro-DIMM) -Almost exclusively used in laptops and mobile devices -Also available in SFF desktops
smart card reader
• Integrated card reader; high security enviroments • Built into the laptop • External reader • USB connected
optical drive
Too large for today's portable devices - Becoming difficult to find Often removable - Replace with other media Read and write CD-RW/CD-ROM and DVD-RW/DVD-ROM - In a portable device
Video Card
- often built into the processor - not upgradeable - separate chip on motherboard - SOME laptops have upgradeable video cards - not the slimline models
screen
LCD ; liquid crystal display light and high resolution very fragile
resolutions are
- fixed - changes to native resolution may look blurry or not as crisp
Laptop power - AC adapters
• Auto-switching or fixed input • Converts AC to DC • Input voltage - 110 volts / 220 volts • DC jack on the laptop • Specific to the power supply type
Laptop power - batteries
• Lithium Ion (Li-ion) • Common in consumer electronics • No "memory effect" • Charging the battery diminishes capacity - different form factor for each laptop
laptop frame
• Plastic • Lightweight, mobile • Durable, difficult to break • Inexpensive, cost-effective • Metal • More durable than plastic • Can be more difficult to repair
Speaker
- self contained - portable audio - not the highest quality - very small - often stereo L/R - may include a subwoofer
system board
• Proprietary • Built to fit • Replacement isn't easy • Swap the entire board • Most components are on the system board
CPU (Central Processing Unit)
- designed for mobility - power management - little power as possible - little heat as possible - difficult to cool small laptop form factor integrated features : - memory controller - video controller not very upgradeable - replaceable but not upgradeable often slower than desktops - size and heat are disadvantages
LCD (liquid crystal display)
Light shines through liquid crystals Advantages: Lightweight, low power, inexpensive Disadvantages: Black levels are challenged, requires separate backlight (Florescent LCD, Difficult to replace)
OLED Displays (Organic Light Emitting Diode)
- organic compounds emit light when receiving an electric current - thinner & lighter - flexible and mobile - no glass needed - no backlight - organic compound provides the light - not quite ready for laptops - organic compound degrades over time - decayed images can remain on the screen - more costly and power hungry than LCD
WiFi Antennas
inside the screen Multiple antennas - WiFi main and aux - Bluetooth - cellular connections Antenna wires wrap around the laptop screen - It's up high
laptop webcam
• Video capture - Built-in camera and microphone • Usually includes both audio and video • Specialized drivers and software
microphone
• Built-in to the laptop - Useful for video calls • Not good for non-casual use • Analog or USB microphones can help
florescent light vs backlighting
LED backlight display - LCD - backlight LEDs instead of florescent - LEDs around the edge of the screen - An array of LEDs behind the screen - the latest laptops are LED- backlight
CCFL (cold cathode fluorescent lamp)
Fluorescent vs. LED Backlighting: -_________ (Higher voltage & power needed) (Added thickness to the display) (No longer a common backlight) (Older laptops will use these)
Backlight and inverter
• LCD displays need a backlight • Florescent lamp to LCD display to your eyes • Some laptops have inverters - Turn DC into AC ( CCFL) • Verify backlight - Look closely - use flashlight • May need to replace the LCD inverter or display • Choose carefully
Digitizer
Use a pen-like device as input - Stylus input - Useful for graphical input Becoming more common on laptop/tablets - Or hybrid devices
touchscreen
• Merge laptop and tablet input • No keyboard required, but often still available • Many options for input - Use the best one for the job
Dual displays
• Toggle Fn keys • Secondary functions • Toggle between LCD / external monitor / both • LCD switch • The "refrigerator door" effect • Physical switch on older systems • Internal magnetic switch on newer portable systems • Set functionality in the BIOS or utility
Wireless Control
Physical switch to enable/disable wireless airplane mode, secure areas look for a status light - function key - may include 802.11 Bluetooth and cellular
volume settings
• Another function key • May be a standalone key • Often includes a mute option • Physical dial or button • May see visual feedback
Screen brightness
• Control the backlight • Secondary function keys • More light, more power • Conserve your battery
keyboard backlight
• An option on many laptops • See in the dark • Secondary function control • Intensity • Duration • Disable
touchpad
enable & disable - avoid inadvertent mouse clicks & movements
screen orientation
• Rotate the screen • Useful on rotating tablet / laptops • Landscape to portrait
fn key/ hotkey
different across manufactures
media options
• Control audio / video from your keyboard • Play, stop, rewind, fast forward - no mouse clicking
GPS
listen for GPS signals disable the radio may also be associated with airplane mode or other wireless settings requires view of the sky over the air wireless network
docking station
• Use external keyboard and mouse • Extend existing laptop interfaces • Add additional functionality • Desktop adapter cards • Avoid cable issues
port replicator
• Similar to a docking station • Does not have an expansion card option
Physical laptop locks
•Keep your laptop from walking away •Connect to a solid object
Rotating/Removable Screens
• Combine a laptop keyboard with a tablet screen • May include a stylus for input iOs, android larger than 7 inch diagonally
smart phones
3.5 inch to 6 inch diagonally media viewer
wearable technology
Computing devices that are worn on various parts of the body.
virtual reality
A computer-simulated environment that can be a simulation of the real world or an imaginary world
augmented reality
the viewing of the physical world with computer-generated layers of information added to it
E-readers are:
handheld devices for reading digital publications - electronic paper instead of LCD screen
Micro-USB and mini-USB
• EU standardized on Micro-USB • Common now worldwide • Older devices may use Mini-USB • Slightly larger
USB-C
-The newest, and most versatile, type of USB connector. -24-pin double sided USB Connector (used for both hosts and devices) - acts as a Usb 3.1/ USB 2.0 connection only interface is different - includes analog audio option
Lightning Cable
-Apple proprietary -8-pin digital signals (iPhone, iPad, iPod devices) -Some advantages over Micro-USB --Higher power output for phones and tablets --Can be inserted either way --Simpler design, a bit more durable than traditional USB cable
Tethering
Transforms a smartphone or Internet-capable tablet into a portable communications device that shares its Internet access with other computers and devices wirelessly/ usb to connect
Hotspot
802.11 hotspot turn your phone into a wifi hotspot personal wireless router extend cellular data network to all your devices
Proprietary mobile interfaces
• Early mobile technology was all about cables • One cable for power • A completely different cable for data • Every manufacturer was different - Intentionally • The EU changed things • Common external power supply for all data-enabled mobile phones sold in the European Union
NFC (Near Field Communication)
• Send small amounts of data wirelessly over a limited area • Built into your phone • Payment systems, transportation, in-person information exchange • Access token, identity "card" • Short range with encryption support
Bluetooth
Wireless PAN technology that transmits signals over short distances between cell phones, computers, and other devices - highspeed communication over short distances
IR (infared)
- Android - included on many smartphones, tablets, and smartwatches - not really used for file transfers and printing - entertainment
headsets
• Hands-free audio - Earphones and microphone • Wired • Connects to TRRS connector (Tip-Ring-Ring-Sleeve) • Wireless - Bluetooth headsets
speakers external
- mobile audio - battery powered - wireless connection - stereo sound ; small connection
game pads
• Gaming console feel - Mobile phone or tablet • Connect with Bluetooth - Wireless connectivity
extra battery packs/battery chargers
• Power is key - And in short supply • Swappable battery pack • Carry an extra or two • External USB chargers • Phones and tablets • And any other USB devices
protective covers
• Screen protector • Avoid scratches • May be difficult to install • Device protector • Wrap the entire device • Waterproofing options are available • Can create problems for docking stations
credit card reader
A stand alone device, or a peripheral for a mobile device that accepts and transfers credit card data - connects to audio/mic TRRS jack, lightning connector or bluetooth. - uses internet link NFC connection
Memory/MicroSD
• Increase storage capacity of smartphone or tablet • Common on Android devices • Not available on iOS devices • MicroSD cards • Small form factor, with increasing capacities
Micro SD card
older/larger device small form factor almost too small increasing capacity
Wireless/Cellular Data Network
• Your phone has an Internet connection • Use your mobile provider network • Take advantage of this connectivity • Hotspot • Turn your phone into a WiFi Router • You may have to pay extra phone charges • Other devices connect to your phone via WiFi
airplane mode
• One button turns off all radios • Cellular, WiFi, Bluetooth, NFC • You can re-enable features without enabling cellular features • Useful when the airplane has WiFi
Wireless Network
enable and disable cellular wifi, and bluetooth independtly - airplanes, conserve battery - in IOS settings or control settings - in Android , settings/wireless and network settings
Baseband radio processor
A network interface for your radio isn't wifi or bluetooth updated OTA (over the air) has its own firmware and memory
Phone updates
• PRL updates • Preferred Roaming List • CDMA networks (i.e., Verizon, Sprint) • Allows your phone to connect to the right tower • Can be updated over the air (OTA) • PRI updates • Product Release Instructions • Radio settings - ID numbers, network codes, country codes, etc. • Also updated over the air
PRI Updates
• Product Release Instructions • Radio settings - ID numbers, network codes, country codes, etc. • Also updated over the air
IMEI (International Mobile Equipment Identity)
-Identifies a physical mobile device -Every phone has a different IMEI -Can be used by carrier to allow or disallow access
IMSI (International Mobile Subscriber Identity)
• Identifies the user of a mobile network • Can be provisioned in the SIM card • Swap the SIM to move between phones
VPN (Virtual Private Network)
secure information integrated into the phone OS no additional software - additonal setup detailed configuration settings
retrieving email
POP3 and IMAP
Sending mail
SMTP
Corporate email
Microsoft Exchange
integrated providers
iCloud, Google, Exchange Online, Yahoo
POP3
Post Office Protocol version 3 - used for downloading mail to local mail client downloads and optionally deletes from server - needs name of POP3 Server - username and password
Network ports for POP3
defined by your mail provider POP3: tcp/110 SSL ( secure socket layer) settings in POP3 tcp/995
Internet Message Access Protocol (IMAP)
access mail on a central server mail is usually stored on the server supports folders and server side searching configuration: name of IMAP server username and passowrd
network ports for IMAP
defined by your mail provider IMAP : tcp/143 without any type of security SSL settings IMAPS : tcp/993
SMTP (Simple Mail Transfer Protocol)
A communications protocol that enables sending email from a client to a server or between servers. tcp/25 IMAP, POP3
port numbers for SMTP
no authentication : tcp/25 with authentication : tcp/587
Microsoft Exchange
A server application that can handle email, contacts, and calendars and is a popular application used by large corporations for employee email, contacts, and calendars. integrated message encryption
Synchronizing Data on Mobile Devices
-Not restricted to one device (many different devices) -Access anything from anywhere (complete mobility) -Many different types of data is synced (email, calendar, apps, etc.) -All devices must be synced (invisible to the end-user) -The client and server must authenticate with each other (mutual authentication)
data types
• Contacts • Applications • Email • Pictures, music, video • Calendar • Bookmarks • Documents • Location data • Social media data • eBooks • Passwords
Synchronize to the cloud
• Completely hands-off • No physical cables, no local files • May be integrated into your • Exchange or Gmail • Choose provider network and/or Wi-Fi • Apple iOS • Sync all data types to iCloud • Complete backup and recovery • Android • Configure your Google account
synchronize to the desk
application requirements OS & disk space
memory
relatively minimal
storage space
enough to store backups, video, pictures
IOS
apple Itunes, syncs everything in the phone creates full backups on the computer
Anroid
syncs online with google use third party apps like double twist to transfer movies and music
synchronize to cars
connect to your automobile over Bluetooth or wired cable extends the phone functionally into the vehicle displays map, control phone calls,
iOS CarPlay, Android Auto
synchronizes contact info and other details could be a security issue in a rental car or shared device
synchronization connections
iOS: -USB - Proprietary 30-pin 8-pin Lightning -USB-C -802.11 wireless -Mobile Network Android: -USB Micro-B -USB-C -802.11 wireless -Mobile Network
Introduction to IP
A series of moving vans efficiently move large amounts of data Network is the road the truck is the Internet Protocol Boxes hold your data inside the boxes are more things application information
TCP & UDP
-Transported inside of IP (encapsulated by the IP Protocol) -Two ways to move data (different features for different applications) -Referred to OSI Layer 4 (Transport Layer) -Multiplexing allows you to use many different applications at the same time
TCP (Transmission Control Protocol)
A connection-oriented, guaranteed-delivery protocol used to send data packets between computers over a network like the Internet. flow control the receiver can manage how much data is sent
UDP (User Datagram Protocol)
A connectionless Transport-layer protocol that is one of the protocols in the Internet protocol suite, and is used with IP. It is also known as the Universal Datagram Protocol. no flow control, sender determines the amount of data transmited
speed delivery
The IP delivery truck delivers from on IP address to another IP address
IP address
boxes arrive at the house, where do boxes go? each box has a room name
port is written outside of the box
drop the box into the right room
lots of ports
• IPv4 sockets - Server IP address, protocol, server application port number • Client IP address, protocol, client port number • Non-ephemeral ports - permanent port numbers • Ports 0 through 1,023 • Usually on a server or service • Ephemeral ports - temporary port numbers • Ports 1,024 through 65,535 • Determined in real-time by the client
port numbers
• TCP and UDP ports can be any number between 0 and 65,535 • Most servers (services) use non-ephemeral (not-temporary) port numbers • This isn't always the case - it's just a number. • Port numbers are for communication, not security • Service port numbers need to be "well known" • TCP port numbers aren't the same as UDP port numbers
ports on the network
*Web server - tcp/80 *VoIP server - udp/5004 *Email server - tcp/143
FTP (File Transfer Protocol)
tcp/20 (active mode data), tcp/21 (control) - transfer files between systems with authentication, with a username and password
SSH (Secure Shell)
• Encrypted communication link - tcp/22 • Looks and acts the same as Telnet
Telnet
tcp/23 login to devices remotely console access in the clear communication not the best choice for production system
DNS (Domain Name System)
• Converts names to IP addresses - udp/53 • www.professormesser.com = 162.159.246.164 • These are very critical resources • Usually multiple DNS servers are in production
HTTP (Hypertext Transfer Protocol)
communication in the browser and by other applications tcp/80 in the clear / encrypted supported by nearly all web servers and clients
HTTPS (Hypertext Transfer Protocol Secure)
An encrypted version of HTTP. It uses port 443.
POP/IMAP
• Receive emails from an email server • Authenticate and transfer • POP3 - Post office Protocol version 3 - tcp/110 • Basic mail transfer functionality • IMAP4 • Internet Message Access Protocol v4 - tcp/143 • Includes management of email inbox from multiple clients
RDP (Remote Desktop Protocol)
• Share a desktop from a remote location over tcp/3389 • Remote Desktop Services on many Windows versions • Can connect to an entire desktop or just an application • Clients for Windows, macOS, Linux, Unix, iPhone, Android, and others
SMB (Server Message Block)
• Protocol used by Microsoft Windows • File sharing, printer sharing • Also called CIFS (Common Internet File System) • Direct over tcp/445 (NetBIOS-less) • Direct SMB communication over TCP without the NetBIOS transport
Using NetBIOS over TCP/IP
udp/137 NetBIOS name services (nbname) udp/138 NetBIOS datagram services (nbdatagram) tcp/139 NetBIOS session service (nbsession)
Direct over tcp 445 (netBIOS-less)
Direct SMB communication over TCP without the NetBIOS transport
AFP (Apple Filing Protocol)
• File services in macOS • tcp/548 • Works with SLP (Service Location Protocol) • tcp/427 and udp/427 • Populates the list of available devices • File management • Copy, move, delete files
DHCP (Dynamic Host Configuration Protocol)
• Automated configuration of IP address, subnet mask and other options • udp/67, udp/68 • Requires a DHCP server • Server, appliance, integrated into a SOHO router, etc. • Dynamic / pooled • IP addresses are assigned in real-time from a pool • Each system is given a lease and must renew at set intervals • DHCP reservation • Addresses are assigned by MAC address in the DHCP server • Quickly manage addresses from one location
LDAP (Lightweight Directory Access Protocol)
A communications protocol that defines how a client can access information, perform operations, and share directory data on a server. tcp/389
SNMP (Simple Network Management Protocol)
• Gather statistics from network devices • udp/161 • v1 - The original • Structured tables, in-the-clear • v2 - A good step ahead • Data type enhancements, bulk transfers • Still in-the-clear • v3 - The new standard • Message integrity, authentication, encryption
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