Question: Effectiveness
Answer: accomplish one’s interaction goals
Question: Approprioteness
Answer: relate in contextually acceptable way. (RULES)
Question: Steamroller
Answer: accomplishes personal goals at others expense. He or she puts ones own rights forward at the expense of others rights
Question: Doormat
Answer: accomodates others at personal expense. sacrifices own rights for the sake of others’ rights
Question: Roadkill
Answer: poor at accomplishing both personal goals and accomodating others
Question: Diplomat
Answer: able to accomplish personal goals and accomodate others
Question: Mindfulness – metaskill
Answer: being aware, open to new info, not just autopilot
-create and recreate categories
-beware of relying to heavily on first impressions
The primacy effect tells us that initial perceptions tend to outweigh and influence later ones
Question: Flexibility – metaskill
Answer: being able to adapt depending on the situation
-remember that communication is always embedded in context.
-recognize that things are always in flux
Question: Cultural Sensitivity – metaskill
Answer: being sensitive to cultural differenses among people.
-be prepared. read about and listen carefully for culturally-influenced rules that will be influencing your partners’ behaviors
-recognize differences between cultures, but also within cultures
Question: Metacommunication – metaskill
Answer: has to do with talking specifically about our communication.
this is sometimes refered to as making process comments, because when we metacommunicate, we are making comments about the process of our communication
-provide feedforward
-try to clarify